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In-network with UnitedHealthcare Community Plan of Ohio

UnitedHealthcare Community Plan Therapy in Columbus, Ohio

If your card reads UnitedHealthcare Community Plan, you are covered here. Serving Youth Ohio holds an in-network contract with the plan's Ohio Medicaid line of business, which means appointments are scheduled the same way a routine medical visit would be — no out-of-network paperwork, no balance billing after the fact. Every benefit is verified before your first session so you know exactly what to expect.

Send us your member ID and we will confirm coverage before you commit to an appointment time. Most verifications come back the same business day.

Community Plan vs. commercial UnitedHealthcare

These are two different products that share a name, and mixing them up is the single most common reason a family thinks they have been denied. UnitedHealthcare Community Plan is Ohio Medicaid managed care: no premium, and behavioral health is generally covered with little or no out-of-pocket cost. Commercial UnitedHealthcare is coverage bought through an employer or the marketplace, and it comes with deductibles, copays, and its own provider network.

Serving Youth Ohio is in-network with the Community Plan Medicaid product. If you have commercial UnitedHealthcare, call us anyway — we will be straightforward about what private pay costs and whether our reduced-rate spots are available.

Who we see under this plan

  • Children ages 6 and up, adolescents, and adults
  • Families needing more than one member in care at the same time
  • Students who would benefit from school-based sessions in Central Ohio
  • Youth stepping down from a higher level of care and needing steady follow-up

How to start

  1. Call (614) 706-6545 or complete the contact form; we reply within 48 hours.
  2. We confirm you are on the Community Plan Medicaid product and verify active eligibility.
  3. You meet a licensed clinician for an intake assessment and agree on a plan.
  4. Ongoing sessions begin in Columbus or by secure telehealth, whichever fits your week.

Frequently asked questions.

Look at the front of your card. Ohio Medicaid cards say 'UnitedHealthcare Community Plan' and usually carry the Ohio Medicaid logo, while employer coverage typically shows a group number and an employer name. If you cannot tell, read us the numbers over the phone and we will identify it in a minute.

Yes. Telehealth is covered for UnitedHealthcare Community Plan members and works well for teens and adults. For younger children we usually recommend starting in person and moving to telehealth once a relationship is established.

Tell us as soon as you know. Plan changes are common in Ohio Medicaid and are rarely a reason to stop care — we are in-network with Molina, Buckeye, and CareSource as well, so in most cases we simply re-verify and continue with the same clinician.

Get Started

We will check your benefits before your first visit.