Questions families ask us.
What insurance plans does Serving Youth Ohio accept?+
We're in-network with Molina Healthcare, Buckeye Health Plan, UnitedHealthcare Community Plan, and CareSource. Private pay is also accepted.
What is the cost of services at Serving Youth Ohio?+
Session fees vary by service type and payer. For insurance-covered clients, most services are provided at little to no out-of-pocket cost. Private-pay clients may qualify for reduced-rate options based on financial need.
Do you offer in-person services?+
Yes — our office is located at 441 Industrial Mile Rd, Columbus, OH. We also offer telehealth appointments.
Who is eligible for services?+
We provide services for children, adolescents, and adults ages 6 years and above.
How do I get started?+
Begin with our online intake form or call our intake line. We respond within one business day to schedule a brief screening conversation.
How quickly can my child be seen?+
Most service lines have same-week appointment availability. Crisis-related referrals are prioritized.
What are your hours?+
We're open Monday through Friday, 9:00am–6:00pm, and closed Saturday and Sunday. Telehealth appointments are available.
Is information shared with my child's school?+
Only with written consent. We coordinate with schools when it serves the youth's plan of care.
Are sessions confidential from parents?+
Therapy sessions are private. We share safety information and progress with parents in developmentally appropriate ways.